Reset Kobo eReader – All Models

Reset Kobo eReader

Reset Kobo eReader

Reset Kobo eReader – All Models

Why Reset Kobo E-Reader

There are many reasons why you may need to reset your Kobo E-Reader.  The problems include, but are not limited to:

  • Kobo eReader not responding
  • Kobo eReader Errors
  • Kobo eReader not charging
  • Kobo eReader not behaving as expected

Kobo eReaders Covered

The reset procedures here cover all models of Kobo eReaders, including:

  • Kobo eReader
  • Kobo Touch
  • Kobo Mini
  • Kobo Glo
  • Kobo Aura
  • Kobo Aura HD


If your Kobo eReader stops responding or is otherwise experiencing a problem, a reset will correct the issue in almost all cases.  There are two types of resets: A soft reset, which simply restarts the Kobo eReader and does not erase any information, and a hard reset (factory reset), which completely resets the Kobo eReader and returns it to factory condition.  This means that if you do a hard reset of your Kobo eReader, it will be cause it to be in the state it was when you first purchased it.  In this case, it will erase all data on the device, but you will not lose your purchases – they will resynchronize when you go through the setup again.

Charge Your Kobo eReader

If your Kobo eReader is not responding, the first thing you should do is insure that it is charged.  To do this, first try charging it with the included charger.  If that doesn’t work, try charging it from the USB port of a computer.  This may work if you are charging it after a long period of non-use.  The reason is that if the battery is completely discharged, the smart charger may not be able to see the battery and will not begin charging.  However, a computer will continuously allow a small current to the battery and trickle charge the battery enough so it can be recognized.  This doesn’t always work, but it’s worth trying.

Solution – Soft Reset

Soft Reset #1

Press the Home button.  This may be enough to bring your Kobo (if it has a home button) back to life and bring it to the home screen.  This is something you have probably already tried.

Soft Reset #2

Hold the Power Switch to off for 15 seconds.  This will force your Kobo eReader to power off completely.  Once it does, you can slide the power switch again to turn it on.  When you slide the switch on, do it as you normally would to power on your eReader.  Just hold it until the light near the power switch illuminates, and then release.  If this works, your Kobo eReader should be functioning again when it powers up.

Soft Reset #3

Press the reset button briefly.  For the location of the reset button on your model Kobo eReader, see the list below.

Kobo eReader Reset Button Location – All Models

  • Kobo Aura – Bottom edge of the device.
  • Kobo Aura HD – Bottom edge of the device.
  • Kobo eReader – Lower section on back of the device.
  • Kobo Glo – Bottom edge to the left of the USB port.
  • Kobo Mini – Under the back cover on the back of the device.
  • You will need to remove the back cover by gently prying the cover off using the corner slot near the power switch.
  • Kobo Touch – Lower section of back of device.

Unfold a paperclip or similar object and slide it straight into the reset hole.  It should be met with resistance almost immediately.  Press it gently until you feel a slight click and then release. If you have done this correctly, your Kobo eReader will restart.  Be very careful not to insert the object and miss the button.  Doing so could cause damage to the eReader.

Solution – Factory Reset


WARNING:   A Factory Reset will ERASE all of your eBooks!

A Factory Reset will restore your eReader to original factory condition by erasing all the data on your device.  This includes your settings AND the eBooks that are on the device. Be sure that you have a backup of all your eBooks before performing a factory reset.

Factory Reset #1

Instructions for Kobo Aura, Kobo Aura HD, Kobo Glo, and Kobo Mini, and Kobo Touch

  1. Turn your Kobo on and go to the home screen.
  2. Tap the Menu icon at the top of the screen.
  3. Tap the Settings icon.
  4. Tap Device Information.
  5. Tap Factory Reset.
  6. Tap Reset Now.

Instructions for Kobo Glo

  1. Slide the power switch to the right and hold for 15 seconds to make sure the device is off.
  2. Hold down the light button and power on the device while keeping the light button held down.
  3. This should force a factory reset.

Instructions for Kobo Touch

  1. Slide the power switch to the right and hold for 15 seconds to make sure the device is off.
  2. Hold down the home button and power on the device while keeping the home button held down.
  3. This should force a factory reset.

Instructions for Kobo eReader with Navigation Pad

  1. Turn your Kobo on.
  2. Press the Menu button.
  3. Select Settings from the menu.
  4. On the Advanced Settings screen, use the navigation pad to move up to the links at the top of the screen
  5. Select the Advanced link.
  6. Use the navigation pad to select Reset Device Now.
  7. Select Continue to perform the factory reset.

Instructions for Kobo Arc

  1. Begin with the device powered off.
  2. Press and hold the Power On and Volume Up buttons simultaneously.
  3. Once you see the device begin to reset, release the buttons.

Restoring eBooks Following Factory Reset

After resetting your Kobo eReader, you will need to set it up again the way you did originally.  You will also need to get your books back onto your Kobo eReader.  Here’s how:

  1. Set up your eReader using Wi Fi or Kobo Desktop.
  2. Sync your library to restore any Kobo books you own.
  3. Reconfigure any settings you changed.
  4. Add any books or documents you previously added using Adobe Digital Editions, a Micro SD card, or drag-and-drop on your computer.