How to SIM Unlock Any T-Mobile Phone Free

SIM Unlock Cell Phone

SIM Unlock Cell Phone

How to SIM Unlock Any T-Mobile Phone Free

If you are trying to use a T-Mobile phone on the network of a different carrier, you must SIM Unlock the T-Mobile Phone before doing so.

Why SIM Unlock a T-Mobile Phone?

The reason you want to SIM Unlock a T-Mobile phone, or a wireless phone from any carrier, is so that you can use it on the network of any carrier with whom the cell phone is compatible.  Without doing the SIM Unlock, the phone will not work if you put the SIM card from another carrier in it.  This is especially important if you will be travelling internationally, since you usually need a SIM card different from the one you normally use to use your T-Mobile phone in another country.

Why Are Carrier Phones SIM Locked?

Most phones purchased from a carrier are SIM Locked to that carrier, meaning they cannot be used on the network of a different carrier without being SIM Unlocked first. Phones that are bought at retail outside of a carrier (often called “SIM-Free) phones do not have this restriction.  However, nearly all phones purchased through a carrier to have this SIM Lock restriction that prevents them from being used with the SIM card of another carrier.   The reasoning is this: When you purchase the phone from a carrier, they are often subsidizing the cost of that phone, at least to some extent.  They need to recoup some of that investment, especially considering that you are generally paying less for the phone through a carrier like T-Mobile than you would otherwise pay.  It is meant to discourage the practice of buying a phone that is subsidized by one carrier, like T-Mobile, and moving it over to someone else to make the money from that sale. We complain about it being unfair, but as you’ll see in a moment, it really isn’t.  The carrier will generally (and T-Mobile will) SIM unlock the phone for free once some simple requirements are met. Once the carrier has received fair compensation for that subsidy, they are usually happy to (or required to) SIM Unlock the phone for free at the customer’s request. That’s right, you can SIM unlock your T-Mobile phone for free.


Is it Difficult to SIM Unlock a T-Mobile Phone?

We hear so much talk about unlocking various phone models, how to do it, how to “beat the system”, and how we can get our phones SIM unlocked from third parties or through a complex web of technical gymnastics, that the simple solution is often overlooked.  Most phones can be SIM unlocked through their original carrier as long as they meet some very simple requirements.  Even the time requirement (in this case only 40 days), is less than you would expect. So the short answer is no, it is not difficult to SIM unlock a T-Mobile phone.

T-Mobile is no exception to this.  We wrote about Unlocking a Cricket Wireless Phone a while back and it’s one of our most popular articles.  It’s also one of the least complex, with a one-step process to get the phone SIM-Unlocked.  Since we published that article, it’s been viewed by hundreds of thousands of visitors who have had their Cricket Wireless Phone unlocked for free and in minutes.

According to T-Mobile’s written SIM unlock policy, they will SIM unlock your T-Mobile phone within 48 hours of your request, as long as you meet the following requirements.

  • The device must be a T-Mobile device.
  • The device must not be reported to T-Mobile as lost, stolen, or blocked.
  • The account associated with the device must not be canceled, and be in good standing.
  • You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
  • The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
  • T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
  • The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
  • If the device is financed using T-Mobile’s Equipment Installment Plan (EIP) ,or if it’s leased through JUMP! On Demand™, all payments must be satisfied and the device must be paid in full unless otherwise specified.
  • If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account must have migrated to Simple Choice no contract rate plan.
  • If the device is associated with a canceled account, the account balance must be zero, including all pending charges.

Allow me to translate: Basically, the phone:

  1. Must be yours
  2. Must be in good standing and
  3. Must have been on the T-Mobile network for a minimum of 40 days.
  4. Must be on a SimpleChoice Plan

Number 4 is a simplification. T-Mobile wants all customers to eventually be on the Simple Choice Plan, so they make it a little more difficult to SIM Unlock your T-Mobile phone if you are on a different plan. But that’s nothing to worry about since the Simple Choice Plan on T-Mobile is one of their best values.  But as long as you meet these simple rules, T-Mobile will be happy to SIM Unlock the phone for free.

How to SIM Unlock T-Mobile Phone for Free

As long as you meet these requirements, there are two ways you can SIM Unlock your T-Mobile phone. Either one you choose should take you 5 minutes or less and without having to wonder if it will work.

Option One:

Call T-Mobile and tell them you want to SIM-Unlock your phone.  You can do this by calling 611 from your T-Mobile Phone, or by calling T-Mobile Customer Service at  1-877-746-0909.  Customer Service is always Open 24/7. I think this is the easiest way to do it, and that’s what I’d stick with.  There’s also an app you can use, but it doesn’t work with every model.  I would stick with this option and contact Customer Service.  If for some reasons you don’t want to, let me know in the comments and I’ll find the information for the unlock app and provide it.

  • Oscar Salinas

    I hope you can add some advice to my problem (Im going to try and make it as short as possible)
    I bought an LG V10 on eBay, t-mobile
    I called and they told me that I could not unlock it because I was not the original owner, told the seller, he was not the original owner either , but assure me that the phone was out of contract and paid in full, I contacted t-mobile again told them, they asked for the IMEI number and they verify that it was OK, but they told me because it was not active I had to activate it at least for 40 days on the t-mobile network, so I did on a prepaid plan. The 40 days past and called them again, but because I used the temporary unlock on the app told me that I had to wait until the 30 days of the temporary unlock finish. I did but now they what me to spend 100 dlls on service because I choose a prepaid plan even though this is not a prepaid phone

    • One of the conditions of the unlock is “The account associated with the device must not be canceled, and be in good standing.” That is what rules out the device from being unlocked as soon as you purchase it. Also, “The device must have been active on the T-Mobile network for at least 40 days on the requesting line.” So it has to be active on your line for 40 days. The previous activity doesn’t count toward that.

      If they want you to pay $100, you have to find out exactly why. Was it under service contract? Have all payments been made on the phone? Only once you have that information, can you determine what to do next.

      • Oscar Salinas

        I apreciare a lot your respons
        Yes, the phone was under a contract it was full paid, now the phone is free of contract with out any due payment, but because I’m not the original owner they want me to spend 100 dlls on service for them to unlock the phone. Is like they want to sell the phone twice just because Im not the original owner

        • So, they want to charge you $100 for the service of unlocking the phone? That’s not right. Demand that they do it for free. Are you in the United States?

          • Oscar Salinas

            They want me to spend 100 dlls on any plan, but I think is totally unfair. I’ve already been with an active line for almost 2 months
            Unfortunately I’m not in the USA

          • I see. Laws are different in the United States where they are required to provide the unlock for free.

            I really don’t understand what the $100 charge is for, however.


          • Oscar Salinas

            The phone is from t’mobile USA and the line is also form the USA.

          • Have you been calling T-Mobile in the US?

          • Oscar Salinas

            Yes, at least 4 times

          • Sorry, but I don’t know why they would be trying to charge you $100, or any fee for unlocking the phone. I’ve never heard of such a thing.

            My only suggestion would be to try to get from them, very specifically, what that fee is for. They must be able to give that information to you.

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