SharePoint Workspace & Groove Activation on a Mac

I am not a huge fan of stumbling upon articles and “how to” posts when they don’t have a solution. In fact, it’s a pet peeve of mine. It drives me absolutely nuts. Be forewarned that this topic does not end in a definitive solution! It’s one of the few times I’ll post something like this – in fact, I think this is the only time I’ve bothered to post something to which I didn’t have a solution. But I had such a hard time making sense of the question and trying to figure out the exact situation the customer was dealing with – and finding a shred of useful information about it, that I thought it could be of SOME value to someone at some time. I would like to have had it.

If you already know about SharePoint Workspaces and Groove registration with Office 2013, then you might want to skip this because it will only confuse you. This deals specifically with a computer running OSX, and activation of Groove using a Groove Account Configuration Code provided by the administrator of a SharePoint workspace. Since Groove changed from Groove (sort of) to SharePoint, most information online about this type of configuration has mysteriously disappeared. I have no idea why it’s almost impossible to find. If you need to activate groove on a PC with Office 2010, you don’t need this information because it’s pretty straightforward. If you are working on a PC with Office 2013 or Office 365 and you need to activate Groove on a PC this might help. If it’s on a Mac, then I really don’t know if this will be helpful or not!

I didn’t re-write the chat as a narrative because I’m sure I would have lost something in the translation – especially if you know more about Groove activation than I do and you just need a morsel of information from this chat.

 

Michael Hannigan: Hello. My name is Michael. I will be your Primary Care Technician and I can assist you with your question.

Michael Hannigan: What questions do you have about doing this? Do you already have SharePoint and a Virtual Machine?

Customer: I have attempted to put virtual machine on my MacBook air and I think it’s here but now I don’t know how to operate it

Michael Hannigan: Ok… what operating system is the guest OS?

Michael Hannigan: In the VM?

Customer: SharePoint is not available on macs

Michael Hannigan: That’s why I’m asking about the VM

Customer: I put windows 8 but I haven’t downloaded it yet

Customer: because I don’t know how

Michael Hannigan: Oh… ok.

Michael Hannigan: What are you using to create the virtual machine?

Michael Hannigan: for example VMWare Fusion, Parallels, etc.

Michael Hannigan: Or is that what you need to know?

Customer: shoot hang on – am not sure

Michael Hannigan: That’s ok.

Michael Hannigan: I will back up… I thought you were saying you had SharePoint installed.

Michael Hannigan: I will break it down and try to make it simple.

Customer: no my friend sent me to the following link

Michael Hannigan: Basically, you have the mac and OSX, what you need are the following:

Customer: http://download.cnet.com/VirtualBox/3000-2094_4-145711.html

Michael Hannigan: Something to create a “virtual machine”

Michael Hannigan: And that link you gave me is exactly what that is.

Customer: ok so I have that

Michael Hannigan: That will create the equivalent of a blank PC

Customer: right. But then what

Michael Hannigan: Then you will need to install Windows on that “pc”

Customer: ok – please tell me how

Michael Hannigan: That’s where I’m going…. you will install Windows on that PC just as if it were physical.

Michael Hannigan: Do you already have Windows OS?

Customer: yes on my other computer – but it crashed. I also have windows on my mac

Michael Hannigan: Ok… if you have windows on your mac, then you don’t need virtual box.

Customer: but you can’t put SharePoint on a mac

Customer: loops

Customer: I don’t have windows on my mac I have office

Michael Hannigan: Ok… that makes more sense.

Michael Hannigan: Very good.

Michael Hannigan: You will need Windows installation disks.

Michael Hannigan: To install Windows on that VM

Customer: but it’s a MacBook air and it doesn’t take disks and I don’t have them anyways

Michael Hannigan: Well, you need them… when I say disks, it can be a disk image, but you must install windows on the VM.

Michael Hannigan: You have to purchase it.

Customer: ok – that’s fine

Michael Hannigan: Ok… so when you purchase Windows, you will be able to download it as a disk image, then you will simply “mount” that image on the virtual machine.

Michael Hannigan: Then the virtual machine will boot to that virtual disk

Michael Hannigan: and install windows

Customer: ok. So I’m going to go on the internet and download a copy of windows onto my mac right?

Michael Hannigan: That is correct.

Customer: should I use windows 8?

Customer: that’s what that crashed is on my vain

Michael Hannigan: Right… but what you had on your vain will not work on the vim.

Michael Hannigan: Nor is it licensed for the VM.

Michael Hannigan: Windows is a commercial product. You need a full version of windows to install on the VM.

Customer: ok – but should I buy windows 8 right now

Michael Hannigan: Well, let’s talk about SharePoint.

Customer: ok

Michael Hannigan: What do you want to do with SharePoint?

Customer: am doing my MBA and we use it to share all of our documents

Michael Hannigan: OK. So you really just need to access a SharePoint server.

Customer: right

Customer: I guess so

Michael Hannigan: Ok… so you don’t need to go through any of this.

Customer: really?

Michael Hannigan: I swear

Customer: fabulous!!

Michael Hannigan: I’m glad I asked!

Customer: how do I figure out where to go?

Michael Hannigan: There are a couple of easy ways to do this.

Michael Hannigan: I will tell you.

Customer: ok

Michael Hannigan: Most types of access will actually work from your mac, since you don’t actually require SharePoint to be installed.

Michael Hannigan: You are just accessing it as a web service.

Customer: ok

Michael Hannigan: But there is a Mac application that enhances that access to make it seamless.

Customer: are you positive? I guess we’ll try it right

Michael Hannigan: It’s called “Share Plus” and it’s specifically for what you need.

Customer: perfect

Michael Hannigan: One sec… Let me get you the link so you can check it out.

Michael Hannigan: This will allow you to concentrate on your MBA rather than running a mini data center!

Customer: I already have it downloaded!!

Michael Hannigan: Share Plus Mac

Michael Hannigan: That was fast

Customer: I tried that first but didn’t know what the hell to do with it!!

Michael Hannigan: This app will allow you to sync with the SharePoint server

Customer: ok – but where’s my SharePoint server

Michael Hannigan: And you will have access to everything even when you are not online, which is better than most will have with their PC

Customer: great

Michael Hannigan: That is information that should be given to you… you don’t need the server yourself.

Michael Hannigan: You just need access to the server that everyone else will have access to.

Customer: ok let me paste an old email for you to see

Michael Hannigan: ok

Customer: —————————————————————————————-
Groove Account Configuration Code : 3EFMP-XXXXX-IZN3I-JI4GD-MSCE4
Groove Account Configuration Server : blugro3gms.groove.microsoft.com
—————————————————————————————-

Welcome to Microsoft Office SharePoint Workspace 2010, which allows you to work with and share documents and information with people inside and outside your organization. There are a few things you’ll need to do to begin using SharePoint 2010.

—————————————————————————————-
If You Have Not Used SharePoint Workspace 2010 Before:
—————————————————————————————-
1) Check to see if you have SharePoint Workspace 2010 installed already: Go to your Start menu, select All Programs and check under the Microsoft Office folder for Office SharePoint 2010.

If SharePoint Workspace 2010 is installed already, start the software. The Account Configuration Wizard appears.

2) If you don’t have SharePoint Workspace 2010 installed, install it now. If you cannot install SharePoint 2010 on your computer, contact your administrator.

3) When prompted, enter the SharePoint Account Configuration Code and SharePoint Account Configuration server from this e-mail.

—————————————————————————————-
If You Have Used SharePoint Workspace 2010 Before:
—————————————————————————————-
1) Start the SharePoint Workspace 2010 software and logon to your SharePoint 2010 Account.

2) From the File Menu choose the “Info” Tab, then “Manage Account”, then “Configure Account…”. When prompted, enter the SharePoint Account Configuration Code and SharePoint Account Configuration Server from this e-mail.

—————————————————————————————-
Groove Account Configuration Code : 3EFMP-XXXXX-IZN3I-JI4GD-MSCE4
Groove Account Configuration Server : blugro3gms.groove.microsoft.com
—————————————————————————————-

 

 
 

Customer: that’s a lot of typing

Customer: are we still working on this?

Michael Hannigan: Sorry

Michael Hannigan: Technical issues

Michael Hannigan: Can you still see my replies?

Customer: now I can

Michael Hannigan: Sorry about that.

Customer: it’s okay

Michael Hannigan: The last thing I saw was the email that you pasted with the groove information.

Customer: yeah that’s the last thing I sent you

Michael Hannigan: Can you paste that again?

Customer: yup

Michael Hannigan: It looks like they are using SharePoint Workspace.

Customer: —————————————————————————————
Groove Account Configuration Code : 3EFMP-XXXXX-IZN3I-JI4GD-MSCE4
Groove Account Configuration Server : blugro3gms.groove.microsoft.com
—————————————————————————————-

Welcome to Microsoft Office SharePoint Workspace 2010, which allows you to work with and share documents and information with people inside and outside your organization. There are a few things you’ll need to do to begin using SharePoint 2010.

—————————————————————————————-
If You Have Not Used SharePoint Workspace 2010 Before:
—————————————————————————————-
1) Check to see if you have SharePoint Workspace 2010 installed already: Go to your Start menu, select All Programs and check under the Microsoft Office folder for Office SharePoint 2010.

If SharePoint Workspace 2010 is installed already, start the software. The Account Configuration Wizard appears.

2) If you don’t have SharePoint Workspace 2010 installed, install it now. If you cannot install SharePoint 2010 on your computer, contact your administrator.

3) When prompted, enter the SharePoint Account Configuration Code and SharePoint Account Configuration server from this e-mail.

—————————————————————————————-
If You Have Used SharePoint Workspace 2010 Before:
—————————————————————————————-
1) Start the SharePoint Workspace 2010 software and logon to your SharePoint 2010 Account.

2) From the File Menu choose the “Info” Tab, then “Manage Account”, then “Configure Account…”. When prompted, enter the SharePoint Account Configuration Code and SharePoint Account Configuration Server from this e-mail.

—————————————————————————————-
Groove Account Configuration Code : 3EFMP-XXXXX-IZN3I-JI4GD-MSCE4
Groove Account Configuration Server : blugro3gms.groove.microsoft.com
—————————————————————————————-

 

 
 

Customer: what’s that?

Customer: are you stumped by this?

Michael Hannigan: No. (Maybe)

Customer: ok

Michael Hannigan: you can still do this with a VM, but I think you can do it without the VM.

Michael Hannigan: Either way you can do it.

Customer: ok

Michael Hannigan: What I’m finding out for you is if you can use the groove activation on the mac natively

Customer: ok

Michael Hannigan: Do you have a “document connection” option in your Microsoft Office programs?

Customer: oh boy – where would I find that?

Michael Hannigan: What version of office do you have on the Mac?

Michael Hannigan: Is it 2011?

Customer: I think so

Customer: I’m going to try to get one of my team mates to send me an invite to SharePoint

Michael Hannigan: Ok…. on this page

Michael Hannigan: There is the information about how to use the document connection for SharePoint.

Michael Hannigan: http://brainchamber.com/yourls/mOKDOU

Michael Hannigan: It’s called Connection.app

Michael Hannigan: In the office folder

Customer: I found it but I still don’t know the address

Michael Hannigan: The address of the server?

Customer: yeah

Customer: ok I’m trying the parallels thing now

Michael Hannigan: I think the problem here is that they have given you information to activate your groove account, but that doesn’t contain the actual SharePoint information.

Michael Hannigan: It’s a catch 22 because you need groove to activate the account.

Customer: oh boy

Michael Hannigan: Is this email from them very old?

Customer: March 22

Michael Hannigan: Oh, so it’s not at all

Customer: no

Michael Hannigan: OK. This is typical Microsoft.

Customer: I’m trying to buy windows 8 now

Michael Hannigan: Since they are forcing you to activate your account through groove, then yes, you are in the right place.

Customer: ok

Michael Hannigan: You will actually be able to connect to SharePoint from mac OSX after it’s activated, but then there isn’t much of a point to that once you have it set up!

Michael Hannigan: So, let’s go with this.

Michael Hannigan: Do you know where to go to purchase Windows 8?

Customer: I’m trying right now – give me two secs

Michael Hannigan: ok

Customer: ok I’ve downloaded it. I think I need to drop it into parallel

Michael Hannigan: Yes, you have to actually install it as the operating system.

Customer: I’m trying

Michael Hannigan: OK… let me know if you have any questions about what to do.

Customer: I have no idea how to get the windows download into the parallel

Michael Hannigan: When you purchase windows 8, did it give you the option to download it to your mac?

Customer: yes and I did

Michael Hannigan: Ok, what is the last part of the file name?

Michael Hannigan: for example .iso

Customer: .exe

Customer: I may have it loaded!!!

Michael Hannigan: Ok… that was fast.

Customer: no I was wrong – it says no boot device is available – even though it shows windows 8 on its screen

Michael Hannigan: That’s because you actually need an iso disk image

Michael Hannigan: to do the install

Customer: oh – shoot – how do I get that?

Michael Hannigan: When you purchased it, it should give you the option to download the ISO

Customer: oh shoot. Ok give me a minute

Michael Hannigan: If you go back to your MS store account, it should let you download it as an image

Customer: I’m trying that right now

Michael Hannigan: Sorry this is such a pain in the rear-end. I thought you would get off the hook easily… and you would have if it wasn’t for that account activation.

Customer: it’s okay – I feel sorrier for you for having to hang around while this takes forever

Michael Hannigan: It’s basically the story of my life. Don’t worry.

Customer: ok

Customer: I’ve got it downloaded and I’m talking to the guy from Microsoft. We don’t know how to get it to download as an image

Customer: I tried to save it as a zip file. That didn’t work

Michael Hannigan: It should be an .iso file

Customer: this is hopeless

Michael Hannigan: Did they give you the information on the location of the Workspace Software?

Customer: what’s that?

Michael Hannigan: That’s the software required to activate the account activation they have given you.

Michael Hannigan: Who provided you with the account activation information?

Customer: ok – gave it to him – but he doesn’t seem to be responding

Customer: I can’t figure out why I can’t get this to work. When I go on the parallel it says that windows 8 is on it.

Michael Hannigan: gave what to who?

Customer: I gave him that Microsoft address

Customer: to the Microsoft guy

Michael Hannigan: I don’t understand what you mean.

Michael Hannigan: This might help… this is the process to install Windows on Parallels.

Customer: never mind the guy couldn’t help me. I’ll let you go and keep trying on my own

Michael Hannigan: I’m surprised they didn’t do all this for you… it’s pretty complicated stuff.

Customer: the guy said he knows nothing about macs

Michael Hannigan: The guy from Microsoft?!

Michael Hannigan: Did the entity that provided this Groove Account Activation provide you with any information regarding a SharePoint site?

Michael Hannigan: like http://servername.com/sites/mysitename/

Customer: two secs

Customer: no

Michael Hannigan: ok

Customer: ok – what’s bootcamp?

Michael Hannigan: Well, that’s a different way to use Windows Virtually on the Mac

Customer: I don’t want to do that

Michael Hannigan: That’s a little more involved because it’s a second boot drive.

Customer: yeah – let’s just forget it. I’ve wasted most of my day on this. and I have to study. You’ve been great. I’ll give you a good rating

Michael Hannigan: Thank you. I think you have things stacked against you a little… the method that they gave you for accessing the SharePoint site… with the groove activation, is the biggest problem.

Michael Hannigan: If you could simply get your account information and the site name, you could connect without a problem.

  • Shefali Kothari

    So did you ever figure if Groove could work on a MacBook Air?

  • Shefali Kothari

    So did you ever figure if Groove could work on a MacBook Air?

    • SharePoint Workspace & Groove Activation on a Mac has not been solved. But if you look above you will see everything we have on it to date.